Customer Response Team Trucks

Fleet and capabilities

  • Full strength of the Bombardier network in a mobile environment
  • Growing fleet of seven Customer Response Team trucks positioned throughout the US
  • Provides select part removal and installation services, line service repairs, minor inspections and more
  • Two member crews: one A&P maintenance technician and one avionics technician
  • Supports all Bombardier business aircraft
  • Technical data access for spare parts ordering and Service Bulletins
  • Connected with Bombardier’s two Customer Response Centres for 24/7 AOG response


Vehicle type - Ford F350 Super Duty® with customized, rear-mounted toolbox

Onboard Tooling - Air data test sets, bus reader, breathable oxygen filling, nitrogen charging equipment, pressure gauges and more

Onboard spares - Standard hardware, lamps, engine oils, hydraulic fluids and more

Power and tooling support -  28.5 / 110 / 240 volt power generator and 120 psi compressed air

For AOG service, Customer Response Team Truck Services are available through the Customer Response Centre: 1-866-538-1247

For other needs, please contact your Regional Manager or Service Centre for more information.